CUSTOMER EXPERIENCE
Improve your client experience with GDS’s seamless customer support. No more unreplied emails, or open tickets. We speak Swiss/German/English/Polish/Hungarian (more on request).
• Dedicated Teams
To serve your business best, we build a committed team that will match your company culture and fit your ways of working.
• Know-how Transfer
Starting with custom-built onboarding training and knowledge base, we take time to understand your specific business needs. Within a max. of 5 weeks, we are ready to take over services and go live. We achieve this, through a proven process we developed, best practices and a team dedicated to your industry.
No matter what channel your customers are on, we’ll reach them wherever they are with reliable robust support. Our customer experience agents cover email, tickets, phone, SMS and social media support. We have over 15 years of total experience serving clients in Europe!
