Customer Service Specialist

Customer Service Specialist

Overview

• contract of employment, contract of mandate

• full-time, part-tim

• specialist (mid/regular)

• home office work, hybrid work

• immediate employment

What we offer

• 6 000–8 000 zł gross / mth.

• Work with German native speakers

• Start-up work environment

• Competitive salary

• International team

• Varied non-monogamous projects

• Entry training and development program

• Flexible workplace (home office/hybrid)

Your responsibilities

• Support for German and/or English-speaking clients (B2B)

• Ensure customer satisfaction and provide professional customer support

• Digital solution implementation for e-commerce

• Acknowledging and resolving clients’ requests

• Documentation and timetable

• Reporting to the client and internally 

Our requirements

• German and/or English language proficiency

• University graduate or equivalent

• Strong communication skills

• Fast learner

• Can do attitude

• Can work under pressure

• Well-structured and organized work style 

Benefits

• private medical care

• sharing the costs of foreign language classes

• sharing the costs of professional training & courses

• no dress code